Support

Merchant support is available by email with setup guidance inside the app.

In-app HelpSetup assistant, diagnostics, and support request form.
Emailsupport@nimblique.studio

Email: support@nimblique.studio

Website: https://nimblique.studio

Billing and install

Shopify OAuth, billing approval, plan limits, and cancellation.

Catalog and review

Catalog sync, Product Knowledge Scores, Buyer Q&A review, and publish workflow.

Storefront and privacy

Theme app block activation, storefront visibility, uninstall, and data lifecycle questions.

Before contacting support

Open the AgentShelf Help screen in the merchant app. It includes setup status, live diagnostics, troubleshooting articles, and a support request form that removes sensitive metadata before recording the request.